Orders may get canceled for the following reasons:
Cancellation from the customer’s side.
Product is out of stock.
Payment issue or system detects fraudulent activity.
If you are already registered on Hodec, you cannot create a new account using the same email address or phone number. Accounts will also be blocked automatically if fraudulent activity is detected.
Yes, it's crucial to guide your customers on how to place an order, modify it, or process returns. Proper guidance helps ensure a smoother shopping experience, leading to higher chances of completing the purchase and repeat orders.
Yes, orders can be placed through the Hodec website. Currently, we don't have an app, but our website is fully optimized for a smooth shopping experience.
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